Assign the correct folders on the mail serverĪs Outlook 2013 and Outlook 2016 ask the mail server for the correct folders first, making sure that they have been set correctly on the mail server might solve your issue already.
This is why the folder holds “This computer only” behind its name.Ĭorrecting this is a little less obvious as it was in Outlook 2010 but still possible for most IMAP mail servers. When Outlook 2013 or Outlook 2016 can’t find the correct folder for the Sent Items or Deleted Items folder, it will create a folder within your mailbox which doesn’t sync with the mail server. While it does do a better job at getting the special folders correct more often, there sadly is no more option to change it manually in case Outlook gets it wrong. Outlook 2013’s IMAP implementation has changed quite dramatically when compared to previous versions of Outlook and has remained mostly the same in Outlook 2016. How do I configure Outlook 2013 to save my Sent Items on the mail server? I’ve tried to set the Sent Items folder in the account settings for my IMAP account but there is no “Sent Items” or a “Deleted Items” tab as there was in Outlook 2010. Instead, they are being saved to a Sent Items folder which has “(This computer only)” behind it. Scroll down to Save messages and make sure the check box for Save copies of messages in Sent Items folder is checked.I’ve configured Outlook 2013 with an IMAP account but my Sent Items aren’t being saved to the mail server. You might not be able to view your sent email messages if Outlook isn't setup to keep a copy of sent items. Check your Deleted Items or Trash folder. Select your email account and then click Change.Ĭhange the Mail to keep offline slider to a longer interval. Select File > Account Settings > Account Settings. To change this interval, use the following steps. For example, if you're using Cached Exchange Mode or an IMAP account, you can choose to only keep a few weeks or months of email offline.
Many email accounts are set up to only synchronize sent items for a certain period of time. If you see a message in the Outbox folder, make sure your connection is working. If the email message isn't sent successfully, for example because of connectivity problems or logon issues, it might be stuck in your Outbox folder. There are several reasons why an item might not appear in your Sent Items folder. I can't find an item in my Sent Items folder To narrow your search to a specific person or subject line, try typing To: or Subject. Search by using keywords used in the message or by using someone’s name. You can search email quickly by using the search option. Tip: If you don’t see the Sent Items folder, click the arrow (>) on the left of your account folder to expand the list of folders.
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